FAQ2022-07-02T11:30:09+08:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Here you can learn more about our Hochint. About factory, about machines, about payment, about delivery, about packing, all you can get answers here. Also you can ask any questions in the left table, we will reply you as soon as possible.

Will you help us to install machine? How?2019-07-16T11:49:29+08:00

Home installation, buyer should prepare materials used to testing the machine in advance and should be responsible for the cost of supplier’s technician, including round air tickets, accommodation and salary 100 USD/Day per person.

For some small machine, also we can teach you by video.

What is your standard machine package?2019-07-16T11:44:59+08:00

In standard seaworthy wooden case

What is your after sales service policy?2019-07-16T11:41:52+08:00

 Free service of machine warranty by one year from the date of delivery; paid service after free service period, the labor and parts costs is charged (If some spare parts have problem not because of artificial factors, we will send it for free within one year).

What is your delivery time?2019-07-16T11:37:48+08:00

For some standard machine, we have storage, so the delivery time is 7 days after we got your deposits.

For customized model, normally, we need 30 days to finish it.

What is your payment term?2019-07-16T11:34:09+08:00

We can accept TT, LC, DP term.

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